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Machpanel

Control panel for Hosted Exchange

Using the Polygon

User Interface

   

Hosted Exchange

Password Reset

General Information and Troubleshooting

Admin Guide

Set up Outlook

Outlook

Troubleshoot

Outlook

02A - Virtualized Environment

Veeam Cloud-Only Guide

Virtual machines running on Hyper-V, VMware, etc. hypervisors need to be backed up using Veeam Ba...

02B - Stand-alone machines

Veeam Cloud-Only Guide

Stand-alone machines (physical servers, client computers, stand-alone VMs) need to be backed up u...

01 - Veeam Service Provider Console

Veeam Cloud-Only Guide

Start your Veeam cloud journey by connecting your local install to the cloud, and benefit from th...

03 - General Information and FAQ

Veeam Cloud-Only Guide

Tricks and tips about Veeam

Add-on Guide

Reseller Admin Guide

To provision an add-on for a user, you need to:      1. buy the add-on (click here)      2. enabl...

Set up Outlook for Android

Outlook Set up Outlook

Download the Outlook for Android app from Google Play store. In Outlook click on the Gear sign t...

Provision a Virtual Server

Virtual Servers

Log in and click Virtual servers, then click the + signClick on the CentOS template and chose ver...

Provision IP addresses

Virtual Servers

Provision IP addresses by choosing Networking > IP addresses:Click Add IP address Onapp will a...

How to use Send-as in OWA

OWA (Outlook Web Access)

To enable the “from” field, go to Options > Email > Layout > Message format and tick in the “Alwa...

Veeam Backup Agent (VBA)

Admin Guide

How to Permanently Delete a Customer

Reseller Admin Guide

Log in to the Panel and go to Customer Manager > Customers Find the partner that you need to del...

Password Reset in OWA (for end-users)

OWA (Outlook Web Access)

Log on to OWA Click on the small Gear icon > Options Under Options > General My account > click...

How to use Full-Access in OWA (open another mailbox)

OWA (Outlook Web Access)

Log in to OWA, click on your profile picture in the upper right corner. Click "Open another mail...

Create company

Admin Guide Veeam Service Provider Console (VSPC)

On any computer, log on to the Service Provider console with your Reseller user. Choose the Comp...

General Information about the Console

Admin Guide Veeam Service Provider Console (VSPC)

Login to the Console On any computer, open a browser and navigate to the Veeam Service Provider ...

Terminology

Admin Guide General Information and Troubleshooting

Veeam Backup and Replication (VBR): the base software of Veeam that allows the user to backup vir...

Register Your Device and Login to Citrix Using 2FA

Dual-Factor Authentication (2FA)

Introduction Dual-factor authentication is a security process in which a user provides two diff...

How to Permanently Delete or Recover a User (Mailbox)

Reseller Admin Guide

Machpanel uses a Recycle Bin feature which allows us to recover accidentally deleted mailboxes. I...

Log in to Citrix using 2FA

Dual-Factor Authentication (2FA)

Before you can log in to Citrix, you need to register your device. To see how to do that, click h...

Summary of DNS records

DNS (Domain Name System)

Incoming email servers: @                            MX       10      mx.speicherblock.at ...

All about DNS...

DNS (Domain Name System)

What is DNS The Domain Name System (DNS) is a hierarchical and decentralized naming system for...

How Spam Filtering Works

Spam filtering (OSS)

Introduction Email spam, also known as unsolicited bulk email is the practice of sending unwante...

Blacklist / Whitelist

Spam filtering (OSS)

Manual Blacklist/Whitelist per customer Blacklists are means to directly tell OSS to drop emails...

Veeam Service Provider Console (VSPC)

Admin Guide

Veeam Backup and Replication (VBR)

Admin Guide

Veeam

Backup and Replication for virtual and physical machines

User Interface

Altaro

Server backup

MailStore

E-mail Archive

OnApp

Virtual Server provisioning platform and self-service portal

Hosted Exchange and Spam filtering

Everything related to our mail servers

Awingu

Citrix

Nextcloud

General Guides

Reseller Admin Guide

Company Admin Guide

Outlook

Virtual Servers

How to manage Virtual Servers through the OnApp self-service portal

OWA (Outlook Web Access)

Altaro VM Backup

Spam filtering (OSS)

Our platform uses a tool called Open Source Spam filter (OSS) as a mail filtering installation. O...

Admin Guide

Dual-Factor Authentication (2FA)

Dual-factor authentication is a security process in which a user provides two different authentic...

DNS (Domain Name System)

In order for the Exchange related services to work properly, their corresponding DNS zone records...

Storage Space

Admin Guide

End-user Guide

Misc

Application impersonation, configured server limits, scan to email settings

Network

Windows

General

Password Reset

Collection of Articles about how to reset your password in various services

Altaro Physical Backup

Troubleshooting and Support

Spam filtering (OSS)

Non-Delivery Reports (NDR) and the Spam Score URL Non-delivery reports (NDRs) are usually the fi...