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Service Provider Configuration in VBR


This article assumes that you already have a working Veeam Backup and Replication installation in your infrastructure activated by your own license. If you need further information about the configuration, please, consult the Veeam knowledge base: for Hyper-V and for vSphere deployments.

Add Service Provider

On the local VBR install of the customer, give the public DNS name of the Veeam Cloud Connect server and specify the port. 

    • DNS name:
    • Port: 6180

You may give the Service provider permission to manage your installation remotely (run and enable/disable jobs, download logs, etc.) To give this permission, tick in the “Allow this Veeam Backup installation to be managed by the SP” option. This is optional for faster troubleshooting in case of an issue.


The certificate is checked.

If the check fails, the port is not open on the firewall. Turn to the network administrator to have the ports TCP 6180 and UDP 6180 opened.

To simply test this, use Telnet or the Test-NetConnection PowerShell cmdlet.

If the check is successful, go on to provide your credentials.


Click Apply and run through the rest of the wizard.




Veeam will run an automatic scan to see if in its cache everything is up to date.