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Getting Started... (IMPORTANT)

Veeam Service Provider Console

The Veeam Service Provider Console can be found under https://veeam.speicherblock.at

To see how to log in, click here.

Choose a scenario appropriate to your customer's needs and cover all the steps in that scenario.

Veeam Backup and Replication

To protect Virtual Machines on hypervisors.

A: Customer has Veeam Backup and Replication already installed
  1. Create company in SPC with username and password and quota for the tenant
  2. In VBR console, add your SP under Service providers and tick in the Service provider can manage this installation (This also installs the Management Agent)
  3. Check if the license is the Rental license, if not, update it (you can get it from your SP)
  4. Check the current VBR and upgrade or patch it if necessary from VSPC
  5. Check existing backup infrastructure: check if the connection to the hypervisor is fine, check if the configured backup repository is correct.
  6. Define the jobs in the VBR 
  7. Additional information: manage jobs from the SPC (you can start/stop, enable/disable them BUT you cannot create them)
B: Customer needs VBR installed
  1. Create company in SPC with username and password and quota for the tenant
  2. Install the Management Agent
  3. Install VBR from VSPC
  4. Use the Rental license for VBR (you can get it from your SP)
  5. In VBR console, tick in the Service provider can manage this installation 
  6. Connect to the hypervisor
  7. Create a local backup repository
  8. Define the jobs in the VBR
  9. Additional information: manage jobs from the SPC (you can start/stop, enable/disable them BUT you cannot create them)

Veeam Backup Agent

To protect stand-alone machines (physical servers, work-stations).

C: Customer already has Backup Agents installed on stand-alone computers
  1. Create company in SPC with username and password and quota for the tenant
  2. Install the Veeam Management Agent on the customer’s  computer
  3. Activate and (if necessary) upgrade the Veeam Backup Agent already installed on the customer’s computer
  4. Use the SPC to create/delete, start/stop, enable/disable jobs.
  5. Additional information: Use the File-level Restore Portal to restore files
D: Customer needs Backup Agents installed on stand-alone computers
  1. Create company in SPC with username and password and quota for the tenant
  2. Install the Veeam Management Agent on the customer’s computer
  3. Install the Veeam Backup Agent on the customer’s computer (in this scenario, the Veeam Backup Agent is used in the “managed” mode, which means that the licensing is automatically configured: the rental license of the reseller / SP is used)
  4. Use the SPC to create/delete, start/stop, enable/disable jobs.
  5. Additional information: Use the File-level Restore Portal to restore files

Veeam Backup for Microsoft 365 (previously Office 365)

To protect M365 data on the SP Veeam infrastructure

E: Customer needs to protect M365 data 
  1. Create company and assign VBM resources
  2. Configure the connection to the M365 organization (with Modern Authentication)
  3. Create the M365 backup  job
  4. Additional information: Restore portal setup for tenants
  5. Additional information: Use the Restore portal

Unsure which Scenario you need?

Which software?

  • If the Customer wants to protect Virtual Machines on a hypervisor, you'll need to use Veeam Backup and Replication (VBR)
  • If the Customer wants to protect a stand-alone machine, you'll need Veeam Backup Agent (VBA)
  • If the Customer wants to protect M365, use the SP console to configure the connection to our Veeam Backup for Microsoft 365 server (VBM)

Fresh install or reconfigure an existing installation (VBR / VBA)?

  • You also need to know if the application (VBR or VBA) has already been installed and configured with either another Service Provider (from which they want to migrate over to us) or as a stand-alone installation. 
  • Or you'll need to do a fresh installation of the application. Consult with your Customer about what they have and what they don't.

The configuration guides here will cover all possible scenarios so that finally, the installation will meet all requirements and appear in the Service Provider Console for easier management and invoicing.

Other useful information

 

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