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Create company in VSPC (VBR and VBA)

Log on to the Service Provider console with your Reseller user.

Choose the Companies menu and click on the +New button.


Follow the wizard to create the new company.

Give the details of the customer. (Name and login alias are the only important fields.)


At the Company Type menu, choose Native, because we do not use vCloud Director.


You need to provide a username and a password for the new company's admin. The Site can be chosen from the drop-down menu.


On the Services tab, under Managed backup choose the installation management options:

  • If your customer has a physical server / workstation > enable the Backup Agent management option
  • If your customer has virtual machines on HyperV or VMware > enable the Backup Server management option

Under Cloud Connect resources: enable the Backup resources toggle and click on Configure... 


Click +Add > Choose the available repository > give it a friendly name

Choose the quota for your customer

Then click OK and Apply.


At the Billing menu point, you can create and choose the subscription plan you’d like to assign to the customer. Choose No billing if you don't use the console for invoicing your customers.


At the Bandwidth menu, you can set a limit to the traffic the customer would be creating.


At the Multi-Factor Authentication menu, you can enable MFA login for your customer for the SP console. Here is how to set up and log in using MFA. 

This is strongly recommended, because the console contains sensitive data and configuration options that could be used with malicious intent.


In the notifications menu, you can set up a Welcome email for your customer.


On the Summary screen you can review your settings. Click Finish to create the new company.


Finish the wizard and wait until the new company is in an Active state.