Cloud Connect: Reporting from the SP console
Prerequisites
In case you want to send the report from the console, you need to have an email address configured and a working SMTP setup configured on the console.
Note: you can also run reports manually without sending it.
SMTP
Log in to the SP console > Configuration > Notifications
Click on the "Not set yet..." link
Fill in the details of your SMTP server.
Save the configuration.
Email address
You can specify the company admin email address under the Clients section > Companies tab > click on the company you need > Edit > Email address
Report configuration - Virtual Machines
Go to Reports > Configurations > New > Virtual Machines
In the new wizard window, give the report a name.
Choose RPO-based report
RPO means Recovery Point Objective: how often do we make backups of the data? = how much data loss can be tolerated in case of a disaster. An RPO of 1 day means that our target is to have a backup not older than 1 day, so in case of a disaster, we only lose 1 day-worth of data. The report will give information whether we achieved this target or not i.e. was the backup missed yesterday? was there an error?
Choose Individual reports and choose all the companies you are interested in.
Choose the locations (by default one company has only one location)
Choose the access type (typically this is Private).
Choose your target RPO.
To generate the report automatically, choose the scheduling options.
If you have a configured SMTP server and email addresses for the company admins / reseller admins, you can also specify the recipients of the report and the console will automatically send it on the given schedule.
Review the report settings and click Finish.
Choose the newly configured report and click Run.
Go to the All Reports tab to see your newly generated report.
On the All Reports tab, you can view and send your report.
In case, you have no issues, the report will show you a green pie chart and some details of the successful jobs.
In case, you have issues, the report will show a red pie chart, and the details of the problematic jobs.
In the example below, the VMs have not been backed up for a long while, so they show up as Unprotected VMs.
Report configuration - Physical Servers or Workstations
Go to Reports > Configurations > New > Computers
In the new wizard window, give the report a name.
Choose Individual reports and choose all the companies you are interested in.
Choose the locations (by default one company has only one location)
Choose the access type (typically this is Private).
Choose your target RPO.
RPO means Recovery Point Objective: how often do we make backups of the data? = how much data loss can be tolerated in case of a disaster. An RPO of 1 day means that our target is to have a backup not older than 1 day, so in case of a disaster, we only lose 1 day-worth of data. The report will give information whether we achieved this target or not i.e. was the backup missed yesterday? was there an error?
You can choose between 3 operation modes depending on what type of backup jobs you are interested in in your report:
- All (both physical servers and workstations)
- Server
- Workstation
To generate the report automatically, choose the scheduling options.
If you have a configured SMTP server and email addresses for the company admins / reseller admins, you can also specify the recipients of the report and the console will automatically send it on the given schedule.
Review the report settings and click Finish.
Choose the newly configured report and click Run.
Go to the All Reports tab to see your newly generated report.
On the All Reports tab, you can view and send your report.
In case, you have no issues, the report will show you a green pie chart and some details of the successful jobs.
In case, you have issues, the report will show a red pie chart, and the details of the problematic jobs.
In the example below, the the physical servers have not been backed up for a long while, so they show up as Unprotected Agents.
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