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Cloud Connect: Reporting from the SP console

Prerequisites

In case you want to send the report from the console, you need to have an email address configured and a working SMTP setup configured on the console.

Note: you can also run reports manually without sending it.

SMTP

Log in to the SP console > Configuration > Notifications

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Click on the "Not set yet..." link

Fill in the details of your SMTP server.

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Save the configuration.

Email address

You can specify the company admin email address under the Clients section > Companies tab > click on the company you need > Edit > Email address

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Report configuration - Virtual Machines

Go to Reports > Configurations > New > Virtual Machines

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In the new wizard window, give the report a name.

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Choose RPO-based report

RPO means Recovery Point Objective: how often do we make backups of the data? = how much data loss can be tolerated in case of a disaster. An RPO of 1 day means that our target is to have a backup not older than 1 day, so in case of a disaster, we only lose 1 day-worth of data.  The report will give information whether we achieved this target or not i.e. was the backup missed yesterday? was there an error? 

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Choose Individual reports and choose all the companies you are interested in.

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Choose the locations (by default one company has only one location)

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Choose the access type (typically this is Private).

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Choose your target RPO.

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To generate the report automatically, choose the scheduling options.

If you have a configured SMTP server and email addresses for the company admins / reseller admins, you can also specify the recipients of the report and the console will automatically send it on the given schedule.

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Review the report settings and click Finish.

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Choose the newly configured report and click Run.

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Go to the All Reports tab to see your newly generated report.

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On the All Reports tab, you can view and send your report.

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In case, you have no issues, the report will show you a green pie chart and some details of the successful jobs.

In case, you have issues, the report will show a red pie chart, and the details of the problematic jobs.

In the example below, the VMs have not been backed up for a long while, so they show up as Unprotected VMs.

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Report configuration - Physical Servers or Workstations

Go to Reports > Configurations > New > Computers

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In the new wizard window, give the report a name.

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Choose Individual reports and choose all the companies you are interested in.

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Choose the locations (by default one company has only one location)

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Choose the access type (typically this is Private).

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Choose your target RPO.

RPO means Recovery Point Objective: how often do we make backups of the data? = how much data loss can be tolerated in case of a disaster. An RPO of 1 day means that our target is to have a backup not older than 1 day, so in case of a disaster, we only lose 1 day-worth of data.  The report will give information whether we achieved this target or not i.e. was the backup missed yesterday? was there an error? 

You can choose between 3 operation modes depending on what type of backup jobs you are interested in in your report:

  • All (both physical servers and workstations)
  • Server
  • Workstation

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To generate the report automatically, choose the scheduling options.

If you have a configured SMTP server and email addresses for the company admins / reseller admins, you can also specify the recipients of the report and the console will automatically send it on the given schedule.

image-1686681862209.png

Review the report settings and click Finish.

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Choose the newly configured report and click Run.

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Go to the All Reports tab to see your newly generated report.

image-1682585324023.png

On the All Reports tab, you can view and send your report.

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In case, you have no issues, the report will show you a green pie chart and some details of the successful jobs.

In case, you have issues, the report will show a red pie chart, and the details of the problematic jobs.

In the example below, the the physical servers have not been backed up for a long while, so they show up as Unprotected Agents.

image-1686681926081.png