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How to Permanently Delete a Customer

Log in to the Panel and go to Customer Manager > Customers

Find the partner that you need to delete > click on Options (three vertical lines):

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Choose Delete:

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You'll get a warning now about provisioned services. If you see any active services listed here, double-check now if you really want to delete this particular customer!

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If you're absolutely sure, click OK.

Then tick in the Show Deleted check box and look for the customer again:

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Now, the only option in the menu will be "Permanent delete". Click on it and the customer will be permanently removed with all its billing data from the Machpanel database.