Add-on Guide
To provision an add-on for a user, you need to:
1. buy the add-on (click here)
2. enable the add-on for the user (click here)
Add-on names
Storage expansion add-ons:
- Speicherblock Oesterreich Mailbox Addon: Storage Quota to 30 GB
- Speicherblock Oesterreich Mailbox Addon: Storage Quota to 35 GB
-
Speicherblock Oesterreich Mailbox Addon: Storage Quota to 40 GB
- Speicherblock Oesterreich Mailbox Addon: Storage Quota to 45 GB
- Speicherblock Oesterreich Mailbox Addon: Storage Quota to 50 GB
Enable Outlook license for the user:
- Speicherblock Oesterreich Mailbox Addon: Outlook
Buy add-ons
Log on to the control panel at hexpanel.speicherblock.at and choose Customer manager > Customers. Choose the Customer you need to assign the add-on to and click on the three horizontal lines to see the drop-down menu. Click on buy services.
You’ll be taken to the offline-order menu. Here choose Add-on.
As a package type, choose Microsoft Exchange. Choose the addon that you need and specify the number. E.g. if you want to enable Outlook for 2 users, buy 2 Outlook addons. (You'll need to enable them for both users later on, see the next section.)
Then choose to go to the check-out.
On the summary screen, choose Next.
Then click on Save.
Now go to the Service director and run the provisioning by clicking on Run. If the job ran successfully, it will disappear from the list.
Enable add-ons
Outlook
Go to Service Director > Hosted Exchange > Accounts > choose the given company > Mailboxes > choose the user that you want to change from the list, and on the General tab, change the Mailbox template from Standard to Custom and hit Save.
The Advanced tab appears. Click it and now you will be able to tick in the checkbox: “Outlook license activated” and click Save.
Note, if you get an error that you do not have enough resources, then it means you ran out of available licenses and you need to buy more Outlook add-ons.
To download Outlook as a reseller, please, contact us to get the proper URL to download from.
To allow your end-user to download Outlook:
Log on to the Panel as End-User.
Click on View Detail at the Mailbox button:
Click Download Outlook:
Expand the Storage of a Mailbox
Storage add-ons specify the maximum quota of a mailbox and not the amount you want to raise the quota of that mailbox. For example, the 30 GB add-on will specify that the limit on the given mailbox is 30 GB.
First, buy the given Storage expansion add-on that your user needs. If your user currently has a 25 GB mailbox and you want to expand it with + 5 GB, you’ll need to buy the 30 GB Storage expansion add-on. To do this, go chapter: “Buy add-ons.”
After buying a storage add-on, if you go to the resources tab of a company, you’ll see the limits (marked with blue arrows on the screenshot) belong to your normal 25 GB package, which allows you to provision unlimited number of mailboxes using that limit. And you can also see that the add-on gives you the possibility to provision 1 mailbox with the 50GB quota (marked with red boxes on the screenshot).
To raise the quota for a mailbox, go to Service Director > Hosted Exchange > Accounts > choose the given company > Mailboxes > choose the user that you want to change from the list, and on the General tab, change the Mailbox template from Standard to Custom and hit Save.
The Advanced tab appears.
Click it and specify the new quota for the mailbox.
Choose the desired quota from the drop-down...
...and click Save at the bottom of the page.
Alternatively, choose custom from the drop-down, and give the quota limits manually based on the below table. (Also click Save at the end.)
Valid limits of the storage add-on packages
Package Name |
Issue Warning Quota (MB) |
Send Quota (MB) |
Send-Receive Quota (MB) |
GB |
Speicherblock Oesterreich Hosted Exchange 25 GB (default package) |
25088 |
25600 |
25600 |
25 |
Speicherblock Oesterreich Mailbox Addon: Storage Quota to 30 GB |
29720 |
30720 |
30720 |
30 |
Speicherblock Oesterreich Mailbox Addon: Storage Quota to 35 GB |
34840 |
35840 |
35840 |
35 |
Speicherblock Oesterreich Mailbox Addon: Storage Quota to 40 GB |
39960 |
40960 |
40960 |
40 |
Speicherblock Oesterreich Mailbox Addon: Storage Quota to 45 GB |
45080 |
46080 |
46080 |
45 |
Speicherblock Oesterreich Mailbox Addon: Storage Quota to 50 GB |
50098 |
51098 |
51098 |
50 |
Edit or cancel an add-on and check available resources
To check the add-ons belonging to a Customer’s subscription, go to Customer manager > Subscription list > Choose the customer > Add-ons tab
To see the available resources belonging to a Customer’s subscription, choose the Resources tab.
Scrolling down, you’ll see the row “Outlook license activated.” Here you can see that by default, 0 license is available (because in the default package, Outlook is not included), and that +1 is available as part of an add-on. You can see how many are already used, and how many are still available.
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