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Request User Data

As part of the GDPR requirement that each user needs to be able to access their data that is stored on the provider's servers, we give two options for the customers to accomplish this.

Download your data from the UI

Login to Nextcloud

Go to the Files menu

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Highlight all your folders in the root folder and click the Actions menu and click Download

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Your files will be downloaded in a .zip folder:

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Ask for your data from your admin

This feature is available as an App. If you'd like to use it, please, consult your provider of the App availability on your Nextcloud version. We are happy to enable it for you, if it's available.

Go to SettingsĀ 

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Under Personal info > Account, click on Request data export

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This will send a notification to your administrator that you'd like to have an export of all your data.